Guides, Reports & Whitepapers

UK Hospitality Market: The Race Towards Self-serve. Proven Steps to Success

The UK QSR and casual dining restaurant sector is at a tipping point of widespread adoption of self-serve and kiosk technology, to keep pace with a rapidly changing digital native customer and tough economic and political times.

 

This short guide is aimed at CEOs, Commercial, Operation and IT Directors of large hospitality operators who are tasked with the strategic planning, piloting and deployment of self-serve technology through kiosk, online and mobile.

It looks at proven approaches to hospitality kiosks and self-serve, the critical pitfalls to avoid and road maps the future of the new digital customer journey.

  • Are Kiosks Your Biggest Opportunity Yet?
  • Self-Serve Roadmap
  • The 6 Proven Commercial Benefits of the Self-Serve Kiosk
  • Who Has Succeeded and Why?
  • It’s All About the Customer: Nothing More, Nothing Less
  • Creating the New Customer Journey: Kiosks. Online. Mobile.
  • Technical Strategy & Integration
  • Six Steps for Success
  • About Kurve

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