How Customising Your Self-Serve and Table Kiosks Can Transform the Guest Experience

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Self-serve technology has become essential for hospitality operators looking to streamline service, reduce queues, and increase average transaction values. But beyond the operational impact, one of the most powerful advantages of self-service and table kiosks is the ability to fully customise them to your brand, service flow, and customer needs.

Whether you’re deploying a free-standing self service kiosk near the entrance or a table kiosk for on-demand ordering at the table, Kurve’s platform gives you full creative and functional control. That flexibility doesn’t just make operations smoother – it creates a more connected, confident and consistent guest journey.

A Unified Brand from First Tap to Checkout

When a customer steps up to your self serve kiosk, they should feel immediately connected to your brand. Consistent use of colours, fonts, language and imagery makes the experience feel like an extension of your store, not a bolt-on system. That familiarity helps encourage engagement and reinforces your brand’s presence across every location.

At Buy & Bite, Kurve helped bring their bold and playful brand identity to life through fully customised self service kiosks. From the button styling to the background visuals, every element was designed to reflect the store’s personality — bright, energetic, and customer-focused. The kiosks featured tailored upsell prompts, clearly defined product groups, and a layout optimised for fast service, all while staying true to the brand’s signature look and feel. The result? A seamless digital extension of their brand that guests recognised instantly and used confidently.

Better Trust, Faster Adoption

Branding isn’t just aesthetic, it plays a huge role in how customers feel. A well-designed, professional-looking self ordering kiosk gives guests confidence in the ordering process. It’s easier to trust technology that looks familiar and feels reliable.

JWD Lamian Noodles, a hand-pulled Chinese noodle brand, uses a bilingual kiosk interface to support their diverse customer base and reflect the authenticity of their menu. Kurve worked closely with the team to implement intuitive Chinese and English labelling throughout the journey, making the experience accessible and easy to navigate. The kiosk’s interface was designed to stay visually consistent with the restaurant’s brand, helping guests order with confidence and minimal staff input.

Stronger Perceived Value

Guests associate high-quality design with high-quality service. A thoughtfully branded kiosk doesn’t just look good, it sends a message about your standards. Visual consistency and ease of use help reinforce the idea that every part of your business, including your tech, is well considered.

With Kurve, operators can go beyond colours and logos. Our kiosks can display branded video content, animated buttons, custom backgrounds, GIFs, and more. Want to schedule different menus by time of day? Launch seasonal offers with visual impact? Display personalised deals? It’s all possible, and it’s all on-brand.

A Consistent Guest Journey, Anywhere

Whether customers are ordering from a kiosk, mobile device, or click & collect screen, the experience should feel familiar. Consistent branding helps people navigate faster and more confidently, while also supporting multi-site operations.

As brands grow and evolve, digital consistency becomes a powerful tool for replication and scalability. Your customers will know what to expect, no matter which location they visit.

More Engagement, More Return Visits

When guests feel comfortable using your self serve tech, they engage more deeply, scrolling through upsells, exploring new items, and completing transactions with ease. A well-branded self service kiosk supports that confidence. It’s not just functional; it’s inviting.

The more intuitive and familiar the experience, the more likely customers are to use it again and recommend it to others.

Perfect for QSRs, Bakeries, and Bubble Tea Brands

Self service technology is transforming fast-moving sectors like QSRs, bakeries, and bubble tea shops. In these high-traffic environments, speed and consistency are everything. Branded kiosks help maintain your visual identity while streamlining operations — from quick-serve ordering to menu upsells and loyalty integrations.

For QSR operators, a strong digital presence ensures faster throughput during peak hours. Bakeries can showcase fresh daily specials with mouth-watering imagery, while bubble tea brands can use dynamic visuals and customisable options to boost order value and customer engagement. Kurve’s tailored kiosk solutions make it easy to deliver an experience that feels personal, efficient, and unmistakably on-brand — no matter the sector.

What Can You Customise with Kurve?

Every brand has its own service style, pace, and personality. That’s why Kurve kiosks are built to flex. Whether you’re focused on visual impact, service speed, or upsell strategy, you can tailor your self service kiosk to reflect exactly what your venue needs.

Customisable elements include:

  • Fonts, colours, logos and interface styling
  • Menu layout and flow
  • Call-to-action buttons and upsell prompts
  • Animated visuals, background images and branded videos
  • Timed menus (e.g. breakfast vs lunch)
  • Loyalty messaging and personalised offers
  • Pre-order screens or post-checkout confirmation messages

This level of flexibility applies to both self service kiosks and table kiosks, giving you the tools to maintain a strong, unified identity regardless of form factor.

Your kiosk should feel like part of your brand, not just part of your tech stack. With Kurve, you get full control to customise the experience around your brand, your service model, and your guests.

Want to learn more? Explore our self service kiosks and table kiosk solutions to see what’s possible for your venue.

Want to learn more?

To learn more about self service kiosks and how it can transform your business, talk to Kurve today.

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