Roses the Bakers

Roses the Bakers, a family-owned bakery in Sheffield, partners with Kurve to adopt a new kiosk system to reduce queueing times for customers and increase average transaction values.

Roses the Bakers front entrance

The Challenge

Roses the Bakers, like many bakeries, can get very busy. That’s why it is crucially important to have the system that can reduce the pressure on staff by processing customer orders quicker and with increased accuracy. Kurve’s main challenge was to help Roses the Bakers to:

Kurve self-service kiosks in the shop

“The new Kurve self-service kiosks in our shop give us more time to focus on preparing and serving our freshly made sandwiches, savouries and cakes, while customers enjoy a speedy and convenient service.”

Mark Johnstone / Director / Roses the Bakers

The Solution

Roses the Bakers was equipped with x3 free standing self-serve kiosks powered by Kurve, and supplemented by an Order & Pay app. The ultimate self-service solution addressed Roses the Bakers’ needs by:

Roses the Bakers self-service kiosk
Roses the Bakers self-service kiosk
Using Kurve’s kiosks in our bakery helped drive sales and average transaction value up because customers are now able to see our full product range right in front of them.
Mark Johnstone
Roses the Bakers

The Result

Since implementing the solution, Roses the Bakers have experienced significant improvements in their KPIs and received positive feedback from their customers. Kiosks assist staff with processing orders which has resulted in an order accuracy improvement and increased sales by over 18%, which have helped to push wage percentage down. These increased sales have mainly been driven by an average transaction value uplift of over 12% since the kiosks were introduced.

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increase in sales
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ATV uplift
Kurve self-service kiosks in the shop

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