pie and chips

Thorley Taverns

Thorley Taverns is a family-run group of pubs, restaurants and hotels that have been operating for over 40 years, bringing quality hospitality to their local communities. They partnered with Kurve to bring the latest PoS and Order & Pay technology to their sites resulting in a significant sales uplift.

In short

For many years, Thorley’s had wanted to introduce an Order & Pay app to their 19 sites but found the high cost for a bespoke app and the need for it to integrate with their PoS system was always a barrier. 

burger and chips
chef cooking
“We were introduced to Kurve whose PoS system offered just what we needed - a mobile ordering app that fully integrated with the PoS which, after a successful trial, gave us the green light to move our sites over to the Kurve PoS.”
Operations Manager / Thorley Taverns

The Solution

Kurve installed our PoS and Mobile Order & Pay App across Thorley’s 12 pubs, 5 restaurants and their multi-use function venue which was supported by our comprehensive web-based reporting software.

Due to the pandemic, trading restrictions meant all sites then shut down shortly after trialling the product but when lockdown restrictions were lifted, Thorley’s were able to adhere to the ‘order at table’ restrictions straight away.  Thanks to the Kurve app, this put them ahead of many of their competitors who were yet to adopt this Order & Pay technology.

It was by far our biggest strength because it was perfect for the restrictions. Its use really took off with our customers and some of the takings we took through the app in those first few weeks of trading were phenomenal.

The Results

Thorleys has seen a significant impact on their sales since the Order & Pay app was introduced with a 200% increase in takings due to the upsell prompt message.

fish and chips
steak and chips
"Our experience of working with Kurve has been excellent. We have built up a system of trust based on the personal touch we get from the Kurve team who are always responsive to our needs and quick to turn around any new requirements we may have. As a family-run business that ethos is a big part of who we are and what we do and Kurve understand that."
Operations Manager / Thorley Taverns

Other Cases

Book a demo today

If you have questions about our Kurve PoS Platform & Kiosks or would like to book a demo please contact us.