For many years, Thorley’s had wanted to introduce an Order & Pay app to their 19 sites but found the high cost for a bespoke app and the need for it to integrate with their PoS system was always a barrier.
Kurve installed our PoS and Mobile Order & Pay App across Thorley’s 12 pubs, 5 restaurants and their multi-use function venue which was supported by our comprehensive web-based reporting software.
Due to the pandemic, trading restrictions meant all sites then shut down shortly after trialling the product but when lockdown restrictions were lifted, Thorley’s were able to adhere to the ‘order at table’ restrictions straight away. Thanks to the Kurve app, this put them ahead of many of their competitors who were yet to adopt this Order & Pay technology.
Thorleys has seen a significant impact on their sales since the Order & Pay app was introduced with a 200% increase in takings due to the upsell prompt message.
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